When looking for a new print supplier, the Sheffield branch of John Lewis Partnership required a supplier who could provide a broad range of products and deliver highest quality printing on quick turnaround scheduled deadlines.

After the initial company introduction and subsequent factory visit to the state of the art Garnett Dickinson Digital print facility, we have been extremely pleased with the service and product range that has been supplied. The team have offered friendly and supportive technical advice and have combined this with slick processing of orders and prompt and accurate invoicing procedures.

Items supplied have included Posters, leaflets, tickets, banners, vouchers, cards etc. By having regular points of contact and working closely with the various
pro-active members of the team, the print buying process has been made easy, leaving more time to focus on our other company objectives.

Graphic Design company FU5E produce a wide variety of printed projects and required a supplier intent on delivering best advice, personal service and a competitive pricing structure to meet its varied product range.

After an initial introduction, Garnett Dickinson Digital have been able to deliver a wide variety of printed projects, all handled carefully. Items have included Corporate Stationery, Annual Reports, Folders, Brochures, Flyers, Posters and bespoke Mailshots etc.

After the benefits of shorter run digital print techniques were outlined, we have now been able to supply products to our end users, which previously we may have not been able to consider due to having to order in larger volumes.

Likewise we can always rely on technical support, in the event of any queries when orders are in process.

Meeting time sensitive deadlines such as the printing and distribution of annual Reports & Accounts is a key requirement for United Carpets & Beds PLC.

With financial information being made available at the very last minute, the requirement for Garnett Dickinson Digital to print and distribute from receiving artwork on a Monday morning to mailing out the following day, typifies the type of deadline requirement in the digital marketplace.

This particular job consisted of 500 copies of a 60 page report, plus an A4 personalised Proxy form and C5 reply paid envelope for insertion into a further envelope, including mailing labels produced from a digital database.

The Independent Print Industries Association (IPIA) is a long established trade association bringing together trade manufacturers, print managers, material suppliers and associated service providers, their objective being to create partnerships in print.

Garnett Dickinson Digital are active Members of the organisation, with the same ethos of developing lasting partnerships with clients.

By being involved with the IPIA. Garnett Dickinson Digital keep up to date with technology advancements and new products, which are key to maximising client opportunity and delivering innovative solutions.

We work with various members of the organisation and have produced printed projects directly for the IPIA also. An example being a double sided, image personalised Christmas Card/Tent Calendar, which demonstrated opportunities available with image personalisation.

Developing long term client relationships is a key objective for every business. First Class Design Ltd have been working closely with Garnett Dickinson Digital over many years. Projects undertaken include Brochures, Leaflets, Folders, Business Stationery etc.

By working together and establishing effective communication links, with the Customer Service & Sales team, quality service levels are achieved time after time.

During the past year, First Class Design have also taken advantage of the On-line Customer Portal System, this password protected facility enables live job tracking of orders. The system also generates full history of estimates and invoices through the MIS (Management Information System). By tracking progress of work on-line, without having to make regular phonecalls for updates, the team at First Class Design are able to focus on their client's design and marketing projects, resting assured that printing orders are running smoothly in the background.

Rugby Union club Rotherham Titans approached Garnett Dickinson Digital to discuss producing their A5 28 page programme for home matches throughout the season, with a criteria of receiving final team sheet information at 12.30pm and delivery of the programmes by 5pm on the Friday prior to the match. Ensuring accurate matchday information for fans attending the game on
the Saturday.

By utilising digital and litho press technology, we provided a solution, that involved design of the programme and printing base stock of 12 pages with the final 16 bespoke pages printed digitally, including a laminated cover for improved impact. A key factor was achieving a quality design and value for money to maximise programme sales for the club.

This is just one example of how Garnett Dickinson can demonstrate a pro-active approach to turning ideas into reality. We pride ourselves on listening to all clients to deliver quality projects to exacting specifications and timescales.